Frequently Asked Questions
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a: we provide a comprehensive size guide on every product page with exact measurements. please note that due to batch variations, sizes may vary by 1-2 inches
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a: in most cases, yes! however, if a specific garment runs unusually small or large, we will note it directly in the product description. we specialize in oversized hoodies so ordering your typical size should give you the perfect oversized look.
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a: we accept all major credit cards (visa, mastercard, american express), as well as paypal, apple pay, and google pay. additionally, we offer “buy now, pay later services” such as klarna and afterpay.
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a: you can reach us anytime via our contact page or email. we aim to respond quickly—usually within one business day.
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a: we accept returns within 30 days of the delivery date. items must be unworn, unwashed, and have all original tags attached in order to receive a full refund. please allow 7-10 business days for refunds to be processed to the original payment method.
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a: please begin by emailing our customer service email utilizing the same email used to place the order. please also include the reason for return. if emailing from another email, please include your order number and reason for return.
allow up to 5 business days for a return label to be emailed to you. please note that in order to receive a full refund, items must be unworn, unwashed, and have all original tags attached.